Frequently Asked Questions

CilacapConnect is a digital platform that connects local businesses in Cilacap with a wider audience. We create free professional websites (microsites) for every business so they can be easily found online through Google and our directory.

Yes, 100% free! We create and manage microsites for your business at no cost whatsoever. Our mission is to digitize all businesses in Cilacap so they can be found online.

You can claim your business website through the "Claim Website" page on our portal. Simply fill in the form with your business information, and our team will process your registration. If your business is already listed, you can claim it to get management access.

Yes! After claiming your business website, you will get access to a dashboard to manage your business information, add articles/news, organize photo galleries, update services/products, and manage your business FAQ.

Absolutely! Every microsite we create is optimized for search engines (SEO). Your website has its own subdomain (e.g., yourbusiness.cilacapconnect.com) which is indexed by Google. We also provide automatic sitemaps and structured data to maximize visibility.

All types of businesses in Cilacap can join! From culinary, retail shops, services, healthcare, education, tourism, to SMEs. We have various categories to help customers find the businesses they need.

Yes! The CilacapConnect platform supports bilingual content (Indonesian and English). Every piece of content on your business microsite can be displayed in two languages, allowing your business to reach both local and international customers.

Every microsite is equipped with a contact form and a direct WhatsApp button. Customers can send messages through the website, and those messages will appear in your dashboard and be forwarded to your business WhatsApp automatically.